Shipping Policy

Estimated Delivery Time

Order Processing: Once your order is placed, we need 1 to 3 business days to prepare it for dispatch. On weekdays this typically takes one business day, but orders placed on Friday evening or over the weekend may take slightly longer.

Shipping Time After Processing: The average delivery time is 6 to 10 business days within the United States after your order has been processed.

We strive to make the ordering and delivery process as smooth as possible. If you have any questions or comments, please don't hesitate to contact our customer service team at support@rubyandadelaide.com.

Placing an Order

Ordering with rubyandadelaide.com is simple and secure. Just follow the steps below:

  1. Go to the product page and add your item to the cart by clicking the "Add to Cart" button.
  2. Double-check that you've selected the correct size or variant.
  3. Click "Checkout" and fill in the required information on the information page.
  4. Click "Continue to Shipping" and verify your address details on the shipping page.
  5. Click "Continue to Payment" and choose your preferred payment method.

Accepted Payment Methods: Visa, Mastercard, American Express, Discover, PayPal, Shop Pay, Apple Pay, and Google Pay.

  1. Click "Complete Order" and follow the instructions on the payment screen.

Security: At rubyandadelaide.com, all payment methods are SSL-encrypted, ensuring a secure checkout environment. If you experience any issues during checkout, please contact our customer service team.

Shipping Costs

Free U.S. Shipping: We offer free standard shipping on every order across the United States — no minimums, regardless of the quantity purchased.

Shipping Your Order

Have you found the perfect piece? We're doing our best to process and ship your order as quickly as possible.

Once dispatched, you'll receive a tracking link by email so you can follow your package every step of the way.

Need Faster Shipping? Contact our customer service team at support@rubyandadelaide.com if you'd like expedited shipping. We'll be happy to advise on the best option for your timeline.