About Us
About Ruby & Adelaide
Ruby & Adelaide is a store operated by PK Global Ventures LLC, a company registered in the state of Delaware, United States. We sell women's clothing and footwear online to customers across the United States.
What we sell
We specialise in autumn and winter clothing for women: knitwear and sweaters, cardigans, coats and jackets, matching sets, sweater dresses and comfortable footwear including boots and cushioned sneakers. Every piece is chosen for fit and comfort first.
Our mission
Our mission is to make well-fitting, comfortable clothing easy to find for women who are no longer served by the way most fashion is cut and sold. Too much of what is on offer is designed for a much younger body, or for a woman who is assumed to have stopped caring. We buy for the women in between: those who know what suits them and simply want it to fit properly.
Our vision
We want Ruby & Adelaide to be the place a woman returns to each season because she knows what she will find: honest sizing, clear descriptions and clothing that lasts beyond one winter. We would rather carry fewer pieces we believe in than a catalogue we cannot stand behind.
How we work
Every piece we carry has to pass the same test: would we wear it ourselves and would we recommend it to a friend without a caveat? In practice that means knitwear that holds its shape, coats with real weight to them and footwear you can stand up in all day. Every product page carries the size guide for that specific style, because a size 10 means something different in a knit than it does in a boot.
We answer our own email, we read every message and if a piece does not work for you, you have 30 days to send it back.
The name
Ruby and Adelaide are family names — a grandmother's and a mother's. It seemed like the right thing to put above a shop built around clothes that earn a compliment rather than a second glance.
Company and contact information
Store name: Ruby & Adelaide
Company name: PK Global Ventures LLC
Registered in: United States
State of registration: Delaware
Company type: Limited Liability Company (LLC)
Warehouse address: 212 American Ave, Dover, DE 19901, United States
Company address: 8 The Grn Ste A, Dover, DE 19901-3618, United States
Email: support@rubyandadelaide.com
Phone: +1 914 339 5386
Customer service hours
Monday to Friday: 9:00 AM – 5:00 PM (ET)
Weekends: 11:00 AM – 4:00 PM (ET)