Contact information

We are a small team and we read every message ourselves. Whether you have a question about a size, need help with an order, or want to arrange a return, we are here for you. We reply to every message within one business day.

Store name: Ruby & Adelaide
Company name: PK Global Ventures LLC
Registered in: United States
State of registration: Delaware
Company type: Limited Liability Company (LLC)
Warehouse address: 212 American Ave, Dover, DE 19901, United States
Company address: 8 The Grn Ste A, Dover, DE 19901-3618, United States

Email: support@rubyandadelaide.com
Phone: +1 914 339 5386

Customer service hours
Monday to Friday: 9:00 AM – 5:00 PM (ET)
Weekends: 11:00 AM – 4:00 PM (ET)

Returns: email us within 30 days of your order arriving and we will send you the return instructions. Please wait for our reply before sending anything back.